Welcome to Scannertainment and the Scanning Hobby!
Why choose Scannertainment for your new scanner? We sell all of the most
popular and reliable models of scanners on the market at very competitive
pricing. But you need more than that! What do you want to listen to?
Police? Fire? EMS? Air Traffic? Railroad? Business
Communications? Where do you live? What kind of systems are you
going be scanning? Most companies that you purchase a scanner from have no
idea what the answers are to these questions nor do they care. They
believe in taking your money, not necessarily in making you a satisfied
customer.
The vast majority of scanners that are returned are not returned because they
are defective. They are returned because the customer can't figure out how
to program them or operate them. Or the customer purchased a scanner that
wouldn't work with the system the customer wanted to listen to.
At Scannertainment we aren't just selling you a scanner. First we want to
ensure that you get a scanner that will work with the system you want to listen
to. We encourage you to contact us ahead of the purchase to discuss where you
will be using the scanner and what you will be scanning so the best scanner
"fit" is found for you. Once you have chosen your scanner, we can program
it for you prior to shipment to your specifications. When it arrives, it's
ready to put you into the action immediately!
Need help in learning how to control the scanner to your liking? We are
always here to help. Not only do we want you to be so satisfied that you
will come back to us for that scanner for the car or to take to sporting events,
but we want to make you so happy that you tell your friends. Scanning is
fun, interesting and very entertaining, but only if it's easy. Our job is
to make it easy.
So take a look through our online catalog of Uniden and GRE scanners. You
will find lots of information about each model. But if you are new to
this hobby, the information may seem very confusing. Not to worry.
Just hit the contact button and we can get started on making sure that you don't
spend money on features you won't or can't use, or on a scanner that doesn't
have the features you need for listening to systems in your area.
How shopping here works:
If you know what scanner you would like to purchase, you are given a choice of
programming options. You can choose to have no programming, or you can
choose to have us pre-program the scanner for up to five cities or counties.
If you would like us to pre-program more than five cities or counties, you can
choose as many additional cities or counties as you like at the bottom of the
page. Each city or county programmed will included the Police and Fire
Departments. Note that cities that have their own police or fire
departments are considered separate for the purpose of counting the number of
cities or counties to be programmed. If you have any question about
programming, including what constitutes a separate city or county in your area,
please call or email us so we can make sure it is clear.
Once you have purchased the scanner and programming options through our secure
shopping cart system, if you have chosen programming options we will contact you
within 24 hours (often the same day) using the contact information you give at
the time of purchase to discuss what agencies you want programmed and to gather
specific details about the programming.
Our shopping cart is provided by CartSquare and provides a Secure SSL Shopping
Cart. You can shop with the knowledge that your transactions are being processed
with up to 256bit Secure Socket Layer (SSL) data protection (The highest allowed
by current web browsers) . But if you prefer, you can always call us at
410-757-1676 and complete your purchase over the phone.
Warranty Information:
Scanners are warranted by Scannertainment
for 14 days from date of delivery. After that, scanners are covered by the
manufacturer’s warranty. Should you decide to return you scanner within the
first 14 days, we will refund your order using our return policy described
below.
We understand that scanners can be
difficult to understand and program. If this is a concern, we strongly
reccommend that you take advantage of our pre-programming services for your scanner
and have the hard part done for you. If you are not interested in this
option, and you have an understanding of scanners or just want to figure it out
with the user manual, feel free to order the scanner alone. If you get it home
and change your mind we have an easy and simple return policy.
You must save all the packing materials,
box, literature, accessories and the like in new condition. Products not returned in new condition, with damaged parts or
missing packing or any scratches, defects or smell of smoke will be subject to a
25% re-stocking fee. Scannertainment reserves the right to refuse to refund or
exchange any product that does not meet these requirements.
Keep in mind, not all items are
returnable. Books and batteries are not returnable for refund. Software is not
returnable once downloaded or CD case has been opened. All coax cable is not
returnable. Antennas are only returnable if unopened.
Programming charges, consulting fees and
other labor fees are not refundable. If you have any problems or concerns
with any work performed by Scannertainment, please contact us and we will do our
best to resolve the issue, however agreed upon costs for programming or other
labor services are not refundable at any time.
International orders cannot be returned or
refunded. Customers who order internationally will have to pay all local
customs, duty, brokerage and taxes. International customers who refuse orders
will have to pay all shipping costs (for delivery and return) and all customs,
duty, brokerage fees and taxes which are still required.
GRE and Uniden have parts/labor warranties on all their products. Keep your
receipt should it be necessary to return the product under the warranty.
Refer to the radio manufacturers for complete warranty information.